If You are Saying or Thinking:
“My Computer Crashed and I Need My Stuff”
“I Can’t Get Rid of these Pop Ups”
“My Computer is Taking Forever”
“My Computers Must Be Infected”
“I Want to Throw it Out the Window”
Don’t wait… it will only get worse.
Call Us Now at (201) 290-4254
OPEN 7 DAYS a WEEK
Links to Web Pages for Support:
Internet Security Tests:
Web-based vulnerability tests that tell you how well protected you are:
Spyware Removal and Protection.
Computer Manufacturer Links.
VIRUS DETECTION AND PREVENTION TIPS:
1. Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.
2. Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better to be safe than sorry and confirm that they really sent it.
3. Do not open any files attached to an email if the subject line is questionable or unexpected. If the need to do so, always save the file to your hard drive before opening it. This allows your Anti Virus software to scan it.
4. Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam, which is unsolicited, intrusive mail that clogs up the network.
5. Do not download any files from strangers.
6. Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site. If you’re uncertain, don’t download the file at all or download the file and test it with your own anti-virus software.
7. Update your anti-virus software regularly. Over 500 viruses are discovered each month, so you’ll want to be protected. These updates should be at the least the products virus signature files. You may also need to update the product’s scanning engine as well.
8. Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer.When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these caveats. Check with your product vendors for updates which include those for your operating system web browser, and email. One example is the security site section of Microsoft.
The Spyware problem is relatively new. It developed as a problem for the majority of Internet users in early 2003. This being the case the prevention / removal tools used are still in the development stage. By this I mean that the Spyware creators are able to stay ahead of the prevention / immunization / removal software to some extent. By comparison there are over 80,000 known viruses and with Spyware it is currently less than 4500. This means that new types of Spyware are easier to create an therefore less likely to get caught by previous detection methods. It is extremely important to keep your prevention tools updated regularly (at least monthly) and scan the system to stay clean. This is in addition to using safe Internet practices. Do not download anything unless you are sure of it’s safe content. This is almost impossible for even an expert, so unless what you are downloading is something that cannot be installed from a CD you should be wary that it could infect your PC. It is also recommend that you use numerous tools to protect your PC as currently there is not one product that does a comprehensive job like there is with Anti Virus issues. Be wary of websites that do not work unless you lower your security settings. This is common in some banking and or gaming sites. I am amazed at how many bank sites require you to do this to access Online Banking. If anything I would want my bank to require me to increase my security.
We can remove spyware/hijacker* software and install software to help prevent its return.
Spyware Definition: Any software that covertly gathers user information through the user’s Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet; however, it should be noted that the majority of shareware and freeware applications do not come with spyware. Once installed, the spyware monitors user activity on the Internet and transmits that information in the background to someone else. Spyware can also gather information about e-mail addresses and even passwords and credit card numbers. Spyware is similar to a Trojan horse in that users unwittingly install the product when they install something else. A common way to become a victim of spyware is to download certain peer-to-peer file swapping products that are available today. Aside from the questions of ethics and privacy, spyware steals from the user by using the computer’s memory resources and also by eating bandwidth as it sends information back to the spyware’s home base via the user’s Internet connection. Because spyware is using memory and system resources, the applications running in the background can lead to system crashes or general system instability. Because spyware exists as independent executable programs, they have the ability to monitor keystrokes, scan files on the hard drive, snoop other applications, such as chat programs or word processors, install other spyware programs, read cookies, change the default home page on the Web browser, consistently relaying this information back to the spyware author who will either use it for advertising/marketing purposes or sell the information to another party. Licensing agreements that a company software downloads sometimes warn the user that a spyware program will be installed along with the requested software, but the licensing agreements may not always be read completely because the notice of a spyware installation is often couched in obtuse, hard-to-read legal disclaimers.
WIRED vs. WIRELESS:
Wireless may not be for you! Wireless networking is not without problems. It has interference problems with portable phones, other wireless networks, home or business wiring and serious security issues. These problems can be true even if the distance is minimal (10 feet). There is no way to know ahead of time (prior to installation) whether or not these problems will affect you. Even if they do not initially affect you problems could develop later as other wireless devices are added to the area. (IE: A neighbor gets a wireless network or new phone system, etc.) If you can, we recommend running wire. It is virtually fool proof, is 10 times faster than wireless and has no security issues. We can recommend a cabling company if you need one. Make sure that security (WEP or WPA) are enabled to protect you data and network from prying eyes (local hackers), Typically security is disabled by default, so verify this to protect yourself.
Scheduled system tune ups and installation of system updates and patches reduces problems and cost of use. With less unscheduled downtime you get increased productivity. We are firm believers that this is the way to go. We have found over the years that keeping your system up to date with the latest updates and protection software helps keep your system spyware and virus clean and improves the system stability and speed. We can help you decide on what schedule best suits your needs. This is true with business clients and home clients. As many home users now have networks in their homes, this increases the service requirements as one problem can infect all systems.
System optimization increases system speed and efficiency, reducing conflicts. This will keep system stable and reduce annoying lock-ups and freezes. Installing latest system updates will assure the most stable, secure system available. Preventive maintenance will greatly reduce unplanned downtime.
CONFIGURATION:Is you system doing what you expect or need ? We can help you determine what is best for you. We offer complete technology consulting services. This includes design, implementation, purchase planning, and product testing. We can help plan your system so it works with your business model. You do not want technology to run your business.
VIRUS PROTECTION, REMOVAL & PROTECTION:• Anti Virus Software installation and updating to stay on top of latest Virus issues.
• Detect, remove and repair damage caused by virus infection using the latest industry tools and methods.